All Your Assisted Services in One System
A powerful, all-in-one platform built for service centers, administrative offices, and professional firms managing assisted services at scale…
Service Provider App Features
Management that feels like it's from the future
A unified operations platform built for service centers to manage assisted services efficiently, monitor team performance in real time, and keep daily operations fully under control.
Unified Operations Management
Manage immediate front-desk actions and digital requests through one central hub. Whether it's a reception desk transaction or an online submission, Khdma keeps your team synchronized and your customers satisfied.
Smart Billing & Invoicing
Automate your financial lifecycle with ease. Track transactions through every status—from Assigned and In Progress to Paid successfully—ensuring total transparency in your revenue stream.
Real-Time Team Performance
Measure what matters with deep performance analytics. Monitor individual employee transactions, team productivity, and efficiency rankings to ensure your workforce is always performing at its peak.
Advanced HR & Attendance
Effortlessly manage your most valuable asset: your people. Set custom Attendance & Time-Off rules, track accruable balances like annual and sick leave, and manage work shifts across your entire organization.
Multi-Branch Infrastructure
Scale your business across multiple locations without losing control. Define unique branches, service counters, and localized settings, allowing you to manage a diverse infrastructure from a single dashboard.
Tailor-Made Workflows
Customize the system to fit your unique business logic. Set granular permissions and roles, define specific service catalogs, and configure custom rejection reasons for a truly personalized management experience.
Resident App Features
Smart, Multilingual Mobile Experience for Assisted Services
A resident-first mobile app designed to remove uncertainty from assisted services. Khdma enables users to discover services, submit requests, and track progress in their native language—whether fully online or through a scheduled visit.
Unified Service Journey
Manage all service requests from a single mobile experience. From ticket creation to completion, residents can submit services online or book physical visits with real-time queue tickets—no guesswork, no repeated visits.
Online service requests or smart offline appointments.
Real-time digital tickets and queue updates.
Language-based provider matching.
Secure document and invoice storage.
Frequently Asked Questions
Everything you need to know about the product and billing.
Who is KHDMA best suited for?
KHDMA is designed for administrative centers, service offices, and professional firms that manage assisted, document-heavy services and want to reduce manual work, waiting times, and operational complexity.
Is there a free trial available?
Yes! You can try KHDMA free for 14 days. If you'd like, we'll also offer a free 30-minute personalized onboarding call to help you get set up and start using the platform right away.
Can I change my plan later?
Absolutely. You can upgrade or downgrade your plan at any time as your business grows or your needs change—no hassle, no disruption to your operations.
What is your cancellation policy?
You can cancel your subscription at any time. There are no long-term commitments, and you'll continue to have access to your plan until the end of your current billing period.
Can other information be added to an invoice?
Yes. Invoices can be customized to include additional details such as notes, references, or internal information, helping you stay compliant and organized.
How does billing work?
Billing is simple and transparent. Subscriptions are billed monthly or yearly based on your selected plan, with clear invoices and no hidden fees.
How do I change my email account?
Your main account email is unique and cannot be changed. However, you can add additional email addresses to your account for notifications, billing, or team access.
Still have questions?
Can't find the answer you're looking for? Please chat to our friendly team.
Start your 14-day free trial
Join our success partners today and bring all your business into one system.